The SMS has launched a new service for obtaining biometric documents

To get advice on registration of biometric documents now is possible online - via the popular messengers and Viber Telegram. This is informed by the head of the SMS Maxim Sokolyuk.

The work of the chat bot is grounded on that a person should answer a few questions about the individual conditions of the document and at once gets information on what documents are needed during the registration process in the Migration Service or the Center for the Provision of Administrative Services.

Note, this way you can get advice on the processing of all biometric documents issued by the SMS, namely ID-card, passport, permanent and temporary residence permit for foreigners and stateless persons.

In addition, the service offers control of the stages of design and manufacture of these documents. So, each person will be able to receive in the messenger an information on each new stage of the document execution up to the moment when the document arrives in the subdivision to be given.

By the way, the chat-bot is already the 12th electronic service created by the migration service in order to improve the quality of providing administrative services and reduce corruption risks in the activities of the divisions. Among the most popular recourse are the electronic queue, checking the status of the document and checking the document in bases of invalid, lost or stolen. The use of the new service and all electronic services of the migration service is free for citizens.

Chat-bots are available atViber and Telegram.

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